Please read these terms carefully before using maha24 services
Last Updated: January 1, 2026
Important Notice: By creating an account and using maha24 services, you agree to be bound by these Terms & Conditions. You must be at least 21 years of age and a resident of Indonesia. If you do not agree with any part of these terms, you must not use our platform.
In these Terms & Conditions, unless the context otherwise requires, the following expressions shall have the following meanings:
You must be at least 21 years of age to create an account and use maha24 services. We reserve the right to request proof of age at any time. Accounts created by individuals under 21 years of age will be immediately closed, and any remaining balance will be forfeited. It is your responsibility to ensure you meet the minimum age requirement in your jurisdiction.
Our services are intended for residents of Indonesia. By creating an account, you confirm that you are physically located in Indonesia and are accessing the Platform from within Indonesian territory. Users accessing the Platform from restricted jurisdictions violate these Terms and risk immediate account suspension.
You must have the legal capacity to enter into binding contracts under Indonesian law. You represent and warrant that you are not prohibited by law from using online gaming services, and that you accept full responsibility for ensuring your use of the Platform complies with all applicable local, regional, and national laws.
Each User is permitted to maintain only one Account with maha24. Creating multiple accounts is strictly prohibited and constitutes a material breach of these Terms. If we detect multiple accounts registered under the same name, address, payment method, IP address, or device, all such accounts will be suspended, and any Bonuses or winnings will be voided.
To create an Account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, valid email address, and mobile phone number. You agree to update this information promptly if it changes. Providing false or misleading information is grounds for immediate account termination.
maha24 operates under strict Know Your Customer (KYC) regulations. Before making your first withdrawal, you must complete identity verification by submitting a clear photograph of your Indonesian national identity card (KTP), a selfie holding your KTP, and proof of address if requested. Verification typically takes 1-24 hours. Failure to complete KYC when requested will result in withdrawal restrictions.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to immediately notify maha24 of any unauthorized use of your Account. We recommend using a strong, unique password and enabling two-factor authentication if available. maha24 is not liable for any loss or damage arising from your failure to protect your account credentials.
All Account registration details must match the information on your identity documents. Withdrawal requests will be declined if the name on the Account does not match the name on the bank account or payment method used. Deliberately providing false information may constitute fraud and will result in permanent account closure and reporting to relevant authorities.
maha24 accepts deposits via major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia (BSI), and Bank Permata. We also support e-wallet deposits through OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits are processed instantly.
The minimum deposit amount is Rp 10,000. The maximum deposit amount varies by payment method and account status, typically ranging from Rp 50,000,000 to Rp 100,000,000 per transaction. VIP members may have higher limits. The minimum withdrawal amount is Rp 50,000. Maximum withdrawal amounts are Rp 50,000,000 per transaction and Rp 500,000,000 per month for standard accounts, with higher limits for VIP tiers.
Withdrawal requests are processed within 5-15 minutes during business hours (08:00-23:00 WIB daily). Off-peak requests may take up to 24 hours. First-time withdrawals require completed KYC verification. Withdrawals must be made to a bank account or e-wallet registered in your name matching your Account name. Third-party withdrawals are strictly prohibited.
In accordance with Indonesian anti-money laundering regulations, deposited funds must be wagered at least once before withdrawal. Deposits and withdrawals must use the same payment method when possible. We reserve the right to request additional documentation for large transactions or suspicious activity patterns. Accounts used for money laundering will be reported to authorities and permanently banned.
All transactions on maha24 are conducted in Indonesian Rupiah (IDR). Deposits in other currencies will be converted at the prevailing exchange rate at the time of transaction. Currency conversion fees may apply depending on your payment provider.
Bonuses and promotions are offered at maha24's sole discretion and may be modified or withdrawn at any time without prior notice. Unless otherwise stated, each User is eligible to claim each Bonus offer once. Bonuses are intended for recreational players; bonus abuse including but not limited to creating multiple accounts to claim multiple bonuses will result in forfeiture of all Bonuses and winnings.
All Bonuses are subject to wagering requirements before the Bonus amount and any winnings can be withdrawn. Wagering requirements vary by promotion and are clearly stated in the Bonus terms. For example, a Bonus with a 20x wagering requirement means you must place bets totaling 20 times the Bonus amount before withdrawal. Not all games contribute equally to wagering requirements; contribution percentages are listed in each promotion's terms.
While a Bonus is active, there may be restrictions on maximum bet size, restricted games, or other conditions. Violating these restrictions will result in Bonus forfeiture. Bonuses cannot be withdrawn; only the winnings generated from Bonus play can be withdrawn after meeting wagering requirements. Bonuses have expiration dates; unused Bonuses and any associated winnings expire after the stated validity period.
maha24 reserves the right to void Bonuses and winnings, and close Accounts of Users who engage in Bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts, collusion with other players, irregular betting patterns designed solely to meet wagering requirements, exploitation of system errors, and any other activity deemed by maha24 to be unfair or abusive.
Each Game available on the Platform has specific rules governing how it is played and how winnings are determined. You are responsible for understanding the rules of any Game before placing a Stake. Game rules are available within each game interface or upon request from customer support. In the event of any discrepancy between these Terms and specific game rules, the specific game rules prevail.
Sports bets are settled based on official results at the time the event concludes. Settlement may be delayed pending official confirmation. If an event is postponed, abandoned, or cancelled, bets will generally be voided and Stakes returned, unless otherwise stated in the specific sport betting rules. maha24 reserves the right to void bets placed after an event has started or where the outcome is already known.
All casino games use certified random number generators (RNG) to ensure fairness. Live dealer games are streamed in real-time from professional studios. Malfunctions void all pays and plays. If a game round is interrupted due to technical issues before completion, we will make reasonable efforts to complete the round or refund your Stake.
Lottery draws including togel markets (Togel Singapore, Togel Hongkong, Togel Sydney, Togel Macau) are settled based on official results published by the respective lottery operators. Results are typically posted within 30 minutes of the official draw. Bets placed after the draw has begun are void. In the rare event of a disputed official result, settlement will be delayed pending confirmation from the official lottery operator.
maha24 maintains a strict fair play policy. Unfair advantages, cheating, collusion, use of bots or automated betting systems, exploitation of software errors, and any other form of fraudulent activity is strictly prohibited. We employ sophisticated detection systems to identify irregular betting patterns. Accounts found engaging in unfair play will be suspended, winnings voided, and remaining balances forfeited.
The following activities are strictly prohibited and constitute a material breach of these Terms:
Violation of any prohibited activity will result in immediate account suspension, forfeiture of all Bonuses and winnings, and potential referral to law enforcement authorities.
While we strive to provide uninterrupted service, maha24 does not guarantee that the Platform will be available at all times or error-free. We reserve the right to suspend, modify, or discontinue any part of the Platform for maintenance, updates, or any other reason without prior notice. We are not liable for any loss or inconvenience caused by service interruptions.
In the event of a technical error, malfunction, or system failure that affects game outcomes or account balances, maha24 reserves the right to void affected bets and restore Accounts to their state prior to the error. Malfunctions void all pays and plays. You agree to notify us immediately upon discovering any error or malfunction.
To the maximum extent permitted by Indonesian law, maha24 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Platform.
maha24 shall not be held liable for any failure or delay in performing obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, telecommunications failures, power outages, labor disputes, or other force majeure events.
We reserve the right to suspend or terminate your Account immediately, without prior notice, if we believe you have breached these Terms, engaged in fraudulent activity, or if your Account activity poses a risk to the Platform or other Users. Upon suspension, you will not be able to access your Account or withdraw funds pending investigation.
You may request voluntary self-exclusion from maha24 at any time by contacting customer support. Self-exclusion periods can range from 24 hours to permanent closure. During a self-exclusion period, you will not be able to access your Account or place bets. For more information about responsible gaming tools, please visit our Responsible Gaming page.
You may close your Account at any time by submitting a written request to customer support. Upon closure, you must withdraw any remaining Balance. Once an Account is closed, any Bonuses and promotional offers will be forfeited. We may require additional verification before processing an account closure request.
Upon termination of your Account, whether by you or by maha24, all rights granted to you under these Terms immediately cease. If your Account is terminated due to a breach of these Terms, any remaining Balance may be forfeited, and you will be prohibited from creating a new Account with maha24.
These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of Indonesian courts.
In the event of any dispute, we encourage you to first contact our customer support team to seek an amicable resolution. Most disputes can be resolved quickly through direct communication. If you are not satisfied with the resolution provided by customer support, you may escalate the matter by submitting a formal written complaint via email.
Formal complaints must be submitted in writing via email, including your Account details, a detailed description of the dispute, and any supporting documentation. We will acknowledge receipt of your complaint within 24 hours and aim to provide a full response within 7 business days. All decisions made by maha24 regarding disputes are final.
Any claim or dispute arising from your use of maha24 services must be filed within 90 days from the date the claim arose. Claims filed after this period will not be considered.
If you have any questions regarding these Terms & Conditions, require clarification on any provision, or need to contact us regarding your Account, please reach out through the following channels:
Our customer support team is dedicated to assisting you with any inquiries and ensuring you have a positive experience on maha24.
maha24 reserves the right to modify these Terms & Conditions at any time. Changes become effective immediately upon posting to the Platform. Continued use of the Platform after changes are posted constitutes your acceptance of the modified Terms. We recommend reviewing this page periodically to stay informed of any updates. Material changes will be notified via email or prominent notice on the Platform.
If any provision of these Terms is found to be invalid or unenforceable under Indonesian law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.
These Terms & Conditions, together with our Privacy Policy and any specific game rules, constitute the entire agreement between you and maha24 concerning your use of the Platform and supersede all prior agreements and understandings, whether written or oral.
Must be 21+ years old and an Indonesian resident to use maha24 services. One account per person only.
Identity verification required before first withdrawal. Submit KTP and selfie for fast approval within 1-24 hours.
Instant deposits via BCA, BRI, BNI, Mandiri, and e-wallets. Withdrawals processed within 5-15 minutes to your registered account.
All bonuses subject to wagering requirements. Read promotion terms carefully before claiming. Bonus abuse is strictly prohibited.
Collusion, multiple accounts, bots, and fraudulent activity are prohibited. Violations result in account closure and balance forfeiture.
24/7 assistance available via live chat, email, and WhatsApp. Contact us with any questions about these terms.
Our customer support team is here to help clarify any aspect of these Terms & Conditions.
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